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Organisations we are members of and accredited by.
We started this business as we were HMO Landlords ourselves and we struggled to find an agency that could manage the properties to our high standards so we created our own.
Imagine if HMO Management was easy...
Navigating the challenges of HMO ownership can be daunting. Contending with difficult tenants, meeting regulatory obligations, addressing maintenance hassles, and ensuring consistent rent collection are all part of journey… but it’s stressful and time consuming.
Let us take care of all of that for you.
Property Lettings
We recognise the paramount importance of selecting the right tenants for our clients' properties. Choosing responsible and reliable tenants is essential for ensuring the smooth operation of an HMO, maintaining property condition, and fostering a positive living environment for all occupants.
We meticulously screen potential tenants, conducting thorough background checks, verifying employment and income, and obtaining references to assess their suitability. Our rigorous selection process aims to identify individuals who not only meet the financial criteria but also demonstrate respect for the property and fellow tenants.
By prioritising tenant selection, we mitigate the risk of property damage, rental arrears, and conflicts among occupants. Our goal is to match each property with tenants who align with the landlord's expectations and contribute positively to the overall atmosphere of the HMO. With our expertise in tenant selection, landlords can entrust their properties to us with confidence, knowing that we prioritise their investment's long-term success and stability.
Property Management
Navigating the complexities of HMO property management demands a delicate balance of compliance, maintenance efficiency, seamless communication, and expertise. At ELM Property, we tackle the ever-increasing compliance demands head-on, ensuring your property meets all regulations effortlessly. Our proactive approach to maintenance not only minimises costs but also maximises the longevity of your investment. We pride ourselves on fostering clear channels of communication between contractors and tenants, streamlining processes and swiftly addressing any issues that may arise.
What sets us apart is our team of ARLA qualified staff, equipped with the latest industry knowledge and best practices. With our comprehensive solutions, rest assured that your HMO property is in capable hands, allowing you to focus on what matters most – your investment's success and growth.
Asset Optimisation
As experienced HMO investors ourselves we are able to help landlords optimise their returns on investment. Our tailored approach includes converting existing buy-to-let properties into lucrative HMOs or improving the operation of current HMOs to reduce costs and enhance profitability.
We've successfully assisted landlords in increasing rental income by converting properties into HMOs and implementing strategic operational improvements. Our team provides expert advice on cost-effective measures to maximize returns, ensuring landlords make informed decisions that align with their investment goals. Whether it's optimising property layouts, implementing efficient management practices, or navigating regulatory requirements, we work closely with landlords to identify opportunities for improvement and enhance their investment assets. With our proven track record and industry expertise, landlords can trust us to help them unlock the full potential of their HMO investments.
Property Compliance
Ensuring compliance with the latest HMO regulations is crucial for landlords to avoid heavy penalties and maintain tenant safety. Our experienced team have a thorough understanding of the intricate compliance requirements governing HMO properties. From licensing and safety standards to occupancy regulations, we stay abreast of the latest legal mandates to ensure our clients' properties remain fully compliant.
Our expertise in HMO compliance allows us to guide landlords through the complexities of regulatory frameworks, providing tailored solutions to meet their specific needs. By partnering with us, landlords can rest assured that their properties are managed in full compliance with all relevant regulations, minimising risk and ensuring peace of mind. Let us handle the compliance complexities while you focus on maximising your investment returns.
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About Us
Lee and Elaine are a husband and wife team who started investing in HMO's in 2008 where we had grown our portfolio of HMO investments to a point where we both could leave our corporate careers in Finance and Design and continue to develop award winning HMOs in the Capital.
As HMO landlords and investors ourselves, we intimately understand the frustrations of entrusting our properties to management agencies that simply don't measure up. We've encountered the industry's shortcomings firsthand – agents providing lackluster service, neglecting regulatory obligations, and disregarding tenant welfare. Maintenance costs skyrocketed, and our hard earned investments suffered. After enduring this cycle with multiple agencies, we decided enough was enough.
Driven by our own experiences, we founded ELM Property Estates, a management agency that specialises in HMO Optimisation and Management. Our mission? To redefine property management standards. We handpicked a team of seasoned professionals, each equipped with the expertise and qualifications necessary to navigate the intricate landscape of HMO regulations and compliance.
Originally conceived to oversee our personal portfolio, our agency's reputation for excellence quickly spread. Fellow landlords, disillusioned by subpar management, reached out to us about our services. Helping other Landlords improve the performance of their investment and alleviating their property management woes.
At our core, we're not just managing properties – we're safeguarding investments and nurturing communities. Our journey from frustrated landlords to industry leaders is a testament to our commitment to excellence and the transformative power of taking matters into our own hands.
Awards
Why Use Us?
Independent Family Run Business
We are Landlords ourselves
Combined 50 Years’ Experience in Property
Cost Effective Maintenance
Proactive Management
Hassle Free, Stress Free
Our Packages
Tenant Find
Need help finding the best tenants for your property? Let us do this for you. Our let only service is fully inclusive of:
- Professional photography
- Comprehensive marketing
- Accompanied viewings
- Negotiation to get you the best rent
- ID Checking and referencing
- Right to rent check
- Tenancy agreement
- Collection of first month’s rent
- Collection of damage deposit
- Certification and compliance
- Tenant check-in and key handover
Fully Managed
Allow us to take away the hassle and pain of HMO management. Our professional management service includes the following:
- Damage deposit registration (DPS)
- Collection and payment of rent
- Financial statements
- Rent arrears advice
- Negotiate tenancy extensions
- Repairs and maintenance handling
- Repairs and maintenance completion
- Key holding
- Periodic property check-ups
- Legal notices
- Tenancy check-out
- Deposit deduction advice
- Project management and interior design advice
Guaranteed Rent
Looking for a truly passive, guaranteed investment return whilst increasing the value of your asset? Allow us to take your investment to the next level:
- Guaranteed rent paid monthly
- Most repairs and maintenance completed for free
- Free property renovation and furnishing
- Tenant finding and void management
- Fully bespoke service and can include other agreed arrangements.
Meet the Team
Lee Moffatt
Managing Director
Lee is the Managing Director of ELM Property Estates and leads a dedicated team who love to optimise your HMO investments. Lee has been managing HMO properties since 2008. An Accredited London Landlord and an Award Winning HMO Developer himself, he knows what it takes to get the most from your HMO investments. He brings years of experience and a commitment to excellence to ensure your properties thrive, maximising returns and enjoy peace of mind.
Elaine Zhang
Operations Director
Elaine is our visionary leader who orchestrates seamless business operations. With a background in design, she brings a unique perspective to our transformation projects, showcasing her exceptional eye for color and space. Balancing strategic oversight with hands-on involvement, she ensures every aspect of our operations runs like clockwork. Her passion for design adds flair to our projects, creating spaces that inspire our tenants and delight our Landlords.
Judith Healy
Property Manager
Judith oversees our portfolio of properties bringing care, attention and high standards to our clients' properties and tenants. Her firm but fair approach ensures all our tenants have a great experience with us but also ensures they are in sync with our expectations as good tenants. She is a stickler for compliance and correct procedure and loves to work with landlords who need to get things back on track.
Emily Pilbeam
Lettings Manager
Emily is our systems and processes expert. She is constantly working on our processes to ensure our operations are as efficient as possible, so we are working smarter not just harder. With a long career in lettings before joining the team at ELM, Emily had worked her way up to head of residential property management for a national agency, responsible for compliance, implementing systems, improving processes and increasing revenue.
Sophia Aparre
Lettings Administrator
Sophia is our dedicated Lettings Administrator, the backbone of our operations. She meticulously handles all administrative tasks, property marketing, and contract management. Known for her exceptional organisation and reliability, Sophia ensures every task is completed promptly and accurately. Driven by her passion for excellence, she plays a vital role in maintaining our smooth operations. Sophia's hard work and commitment make her an indispensable member of our team.
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